Implementation of Category Management at one the UK‘s top universities



  • A world top-100 university and number one in the UK for student satisfaction in the 2014-15 Times Higher Student Experience Survey.
  • Existing procurement function looking to develop capability and improve performance through the introduction of a category management approach




  • Analysed existing structure and team to define optimum approach
  • Developed bespoke category management process for the University to take into account context, culture and sector requirements
  • Developed a specific category management toolkit
  • Delivered a series of category management training modules



University Category Management Toolkit

  • Bespoke category management process, aligned to culture, context and sector requirements
  • Bespoke category management toolkit
  • Upskilled and motivated procurement team