Case study: Category Management in the Higher Education sector

Implementation of Category Management at one the UK‘s top universities

• A world top-100 university and number one in the UK for student satisfaction in the 2014-15 Times Higher Student Experience Survey.
• Existing procurement function looking to develop capability and improve performance through the introduction of a category management approach

• Analysed existing structure and team to define optimum approach
• Developed bespoke category management process for the University to take into account context, culture and sector requirements
• Developed a specific category management toolkit
• Delivered a series of category management training modules

University Category Management Toolkit

• Bespoke category management process, aligned to culture, context and sector requirements
• Bespoke category management toolkit
• Upskilled and motivated procurement team