Case study: Category Management in the Higher Education sector
Implementation of Category Management at one the UK‘s top universities
Client
- A world top-100 university and number one in the UK for student satisfaction in the 2014-15 Times Higher Student Experience Survey.
- Existing procurement function looking to develop capability and improve performance through the introduction of a category management approach
Approach
- Analysed existing structure and team to define optimum approach
- Developed bespoke category management process for the University to take into account context, culture and sector requirements
- Developed a specific category management toolkit
- Delivered a series of category management training modules
Results
University Category Management Toolkit
- Bespoke category management process, aligned to culture, context and sector requirements
- Bespoke category management toolkit
- Upskilled and motivated procurement team