Case study – Procurement transformation in the NHS
Client
- NHS Foundation Trust providing acute care for over 400,000 people from two main hospitals and a range of specialist centres for x-ray, blood testing and cardiothoracic services.
- Recognising the value of excellent procurement, the objective was to transform a back-office transactional purchasing function into a high-performing strategic procurement function
Approach
- Review and benchmark of existing purchasing function
- Use of best-in-class tools and models to assess current organisation and performance
- Development of future organisational models; costed, reviewed and validated with Trust executive
- Publication of Trust Procurement Transformation roadmap
Results
Strategic Review and Procurement Transformation Plan:

- Procurement ROI model developed for both current and future organisation showing clear business case for the transformation of procurement
- Three year transformation road-map covering all aspects of procurement function; process, governance, people, infrastructure and reporting