• NHS Foundation Trust providing acute care from a main DGH and multiple community locations
  • Invoice processing issues causing processing backlog, inability to benefit from early payment discounts and procurement resources dedicated to invoice queries




  • Review of all Trust P2P processes from requisition-to-payment
  • Volume/Value analysis of all transactions
  • Review of Catalogue, Purchase Order and Contract Management processes
  • Review of P2P Enablers – Systems, Analytics, Governance and Process






  • Very high volume of low-value transactions – 87% under £500
  • Automation and Catalogue solutions identified
  • Early payment discount quick wins implemented
  • Comprehensive transformation plan developed
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