Case study – Telecoms (mobile and fixed line)
Client
- UK multi-site manufacturing client
- Mobile telecoms spend with single supplier – 2 years since last tendered
- Fixed-line telecoms spend with a number of suppliers
Approach
- Internal and external stakeholders were engaged to baseline category spend
- Line audits were carried out to understand active usage
- Baseline requirements were adjusted to the active live volume and aligned to reflect current business needs; matching service levels and increasing tariff allowances and hardware fund in mobiles
- Competitive tenders were run to deliver savings and put in place new supplier agreements
Results
- Three month project in three phases – baseline, audit and sourcing
- 30% total savings on fixed-line expenditure
- 60% total savings on mobile expenditure
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