Case study – Telecoms (mobile and fixed line)

• UK multi-site manufacturing client
• Mobile telecoms spend with single supplier – 2 years since last tendered
• Fixed-line telecoms spend with a number of suppliers

• Internal and external stakeholders were engaged to baseline category spend
• Line audits were carried out to understand active usage
• Baseline requirements were adjusted to the active live volume and aligned to reflect current business needs; matching service levels and increasing tariff allowances and hardware fund in mobiles
• Competitive tenders were run to deliver savings and put in place new supplier agreements

• Three month project in three phases – baseline, audit and sourcing
• 30% total savings on fixed-line expenditure

• 60% total savings on mobile expenditure

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